express service code

When you call DELL customer support for any help, they will ask for either Service Tag or Express Service Code. You also need service tag to download drivers and documentations from DELL support website.

When you have physical access to the system, you can easily identify the service tag affixed on the body of the server. DELL support site shows the exactly location of the service tag and express code stickers for various DELL equipments.

When you don’t have physical access to the server, you can get the same information remotely from the OS level. Using Windows or Linux command line you can easily get DELL service tag as explained below.
(more…)

{ 11 comments }