Bugzilla, an open source bug tracking system uses MySQL for the database. When you try to attach a document to the bug that is greater than 1MB in size, you will get the error message shown below. This article explains how to fix this problem by changing the MySQL max_allowed_packet database parameter and bugzilla maxattachmentsize parameter.
When a MySQL client or the mysqld server receives a packet bigger than max_allowed_packet bytes, it issues a Packet too large error and closes the connection.
MySQL client’s default max_allowed_packet value is 16MB. MySQL server’s default max_allowed_packet is 1MB. For bugzilla attachment, we need to increase the max_allowed_packet size of the MySQL server.
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My name is Ramesh Natarajan. I will be posting instruction guides, how-to, troubleshooting tips and tricks on Linux, database, hardware, security and web. My focus is to write articles that will either teach you or help you resolve a problem. Read more about