Bugzilla is the best open source bug tracking system. Very simple to use with lot of features. Bugzilla allows you to track the bugs and collaborate with developers and other teams in your organization effectively.
This is a detailed step-by-step bugzilla installation guide for Linux.
1. Verify Perl Version
Make sure your perl version is >= 5.8.1 as shown below.
# perl -v This is perl, v5.8.8 built for i386-linux-thread-multi
Most Linux distributions comes with perl. If you don’t have it on yours, download and install it from corresponding distribution website.
2. Install MySQL Database
Make sure your MySQL version is >= 4.1.2 as shown below.
# mysql -V mysql Ver 14.12 Distrib 5.0.77, for redhat-linux-gnu (i686) using readline 5.1
If you don’t have mysql, install it as using yum groupinstall, or based on LAMP install article, or based on mysql rpm article.
3. Install Apache
If you already have apache installed, make sure you are able to access it by using http://{your-ip-address}.
If you don’t have apache, install is using yum based on LAMP install article, or install apache from source.
4. Download latest Bugzilla tar ball
Download the latest stable release from bugzilla download page. Extract the bugzilla*.tar.gz file to the apache document root directory as shown below.
# cd ~ # wget http://ftp.mozilla.org/pub/mozilla.org/webtools/bugzilla-3.6.tar.gz # cd /var/www/html # tar xvfz /usr/save/bugzilla-3.4.6.tar.gz
5. Execute the bugzilla checksetup.pl
Bugzilla checksetup.pl program will verify whether all the required perl modules are installed. This will also display a list of all missing bugzilla modules that needs to be installed.
You can run the checksetup.pl program as many times as you like until you’ve verified all the required perl modules are installed.
Following is the output of 1st run of checksetup.pl, where is has listed all the missing optional and required modules.
# cd /var/www/html/bugzilla-3.4.6
# ./checksetup.pl --check-modules
COMMANDS TO INSTALL OPTIONAL MODULES:
GD: /usr/bin/perl install-module.pl GD
Chart: /usr/bin/perl install-module.pl Chart::Base
Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
GDTextUtil: /usr/bin/perl install-module.pl GD::Text
GDGraph: /usr/bin/perl install-module.pl GD::Graph
XML-Twig: /usr/bin/perl install-module.pl XML::Twig
MIME-tools: /usr/bin/perl install-module.pl MIME::Parser
libwww-perl: /usr/bin/perl install-module.pl LWP::UserAgent
PatchReader: /usr/bin/perl install-module.pl PatchReader
PerlMagick: /usr/bin/perl install-module.pl Image::Magick
perl-ldap: /usr/bin/perl install-module.pl Net::LDAP
Authen-SASL: /usr/bin/perl install-module.pl Authen::SASL
RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite
HTML-Parser: /usr/bin/perl install-module.pl HTML::Parser
HTML-Scrubber: /usr/bin/perl install-module.pl HTML::Scrubber
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
Email-Reply: /usr/bin/perl install-module.pl Email::Reply
TheSchwartz: /usr/bin/perl install-module.pl TheSchwartz
Daemon-Generic: /usr/bin/perl install-module.pl Daemon::Generic
mod_perl: /usr/bin/perl install-module.pl mod_perl2
YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database you use):
PostgreSQL: /usr/bin/perl install-module.pl DBD::Pg
MySQL: /usr/bin/perl install-module.pl DBD::mysql
Oracle: /usr/bin/perl install-module.pl DBD::Oracle
COMMANDS TO INSTALL REQUIRED MODULES (You *must* run all these commands and then re-run checksetup.pl):
/usr/bin/perl install-module.pl CGI
/usr/bin/perl install-module.pl Digest::SHA
/usr/bin/perl install-module.pl Date::Format
/usr/bin/perl install-module.pl DateTime
/usr/bin/perl install-module.pl DateTime::TimeZone
/usr/bin/perl install-module.pl Template
/usr/bin/perl install-module.pl Email::Send
/usr/bin/perl install-module.pl Email::MIME
/usr/bin/perl install-module.pl Email::MIME::Encodings
/usr/bin/perl install-module.pl Email::MIME::Modifier
/usr/bin/perl install-module.pl URI
To attempt an automatic install of every required and optional module with one command, do:
/usr/bin/perl install-module.pl --all
6. Execute bugzilla install-module.pl
As suggested by the output of the checksetup.pl, you can execute the install-module.pl to install all bugzilla required and optional perl modules.
# /usr/bin/perl install-module.pl --all
Please review the output of the above install-module.pl to make sure everything got install properly. There is a possibility that some of the modules failed to install (may be because some required OS packages were missing).
Execute the checksetup.pl to verify whether all the modules got installed properly.
Following is the output of 2nd run of the checksetup.pl:
# ./checksetup.pl --check-modules
COMMANDS TO INSTALL OPTIONAL MODULES:
GD: /usr/bin/perl install-module.pl GD
Chart: /usr/bin/perl install-module.pl Chart::Base
Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
GDTextUtil: /usr/bin/perl install-module.pl GD::Text
GDGraph: /usr/bin/perl install-module.pl GD::Graph
XML-Twig: /usr/bin/perl install-module.pl XML::Twig
PerlMagick: /usr/bin/perl install-module.pl Image::Magick
SOAP-Lite: /usr/bin/perl install-module.pl SOAP::Lite
mod_perl: /usr/bin/perl install-module.pl mod_perl2
YOU MUST RUN ONE OF THE FOLLOWING COMMANDS (depending on which database
you use):
PostgreSQL: /usr/bin/perl install-module.pl DBD::Pg
MySQL: /usr/bin/perl install-module.pl DBD::mysql
Oracle: /usr/bin/perl install-module.pl DBD::Oracle
7. Install missing Perl Modules
As we see from the above checksetup.pl output, some of the optional modules and required module installed was not completed when we ran the install-module.pl.
So, we have to install the missing modules manually one-by-one to figure out the issues and fix it one-by-one.
Refer to the “Troubleshooting Section” at the end for list of all the issues that I faced while installing the perl modules required for bugzilla (along with the solution on how to fix those issues).
8. Final checksetup.pl –check-modules verification
Execute checksetup.pl –check-modules again as shown below as final verification to make sure all the modules got installed successfully.
# ./checksetup.pl --check-modules * This is Bugzilla 3.4.6 on perl 5.8.8 * Running on Linux 2.6.18-164.el5PAE #1 SMP Thu Sep 3 04:10:44 EDT 2009 Checking perl modules... Checking for CGI.pm (v3.21) ok: found v3.49 Checking for Digest-SHA (any) ok: found v5.48 Checking for TimeDate (v2.21) ok: found v2.24 Checking for DateTime (v0.28) ok: found v0.55 Checking for DateTime-TimeZone (v0.71) ok: found v1.17 Checking for DBI (v1.41) ok: found v1.52 Checking for Template-Toolkit (v2.22) ok: found v2.22 Checking for Email-Send (v2.00) ok: found v2.198 Checking for Email-MIME (v1.861) ok: found v1.903 Checking for Email-MIME-Encodings (v1.313) ok: found v1.313 Checking for Email-MIME-Modifier (v1.442) ok: found v1.903 Checking for URI (any) ok: found v1.54 Checking available perl DBD modules... Checking for DBD-Pg (v1.45) not found Checking for DBD-mysql (v4.00) ok: found v4.013 Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) ok: found v2.44 Checking for Chart (v1.0) ok: found v2.4.1 Checking for Template-GD (any) ok: found v1.56 Checking for GDTextUtil (any) ok: found v0.86 Checking for GDGraph (any) ok: found v1.44 Checking for XML-Twig (any) ok: found v3.34 Checking for MIME-tools (v5.406) ok: found v5.427 Checking for libwww-perl (any) ok: found v5.834 Checking for PatchReader (v0.9.4) ok: found v0.9.5 Checking for PerlMagick (any) ok: found v6.2.8 Checking for perl-ldap (any) ok: found v0.4001 Checking for Authen-SASL (any) ok: found v2.1401 Checking for RadiusPerl (any) ok: found v0.17 Checking for SOAP-Lite (v0.710.06) ok: found v0.711 Checking for HTML-Parser (v3.40) ok: found v3.65 Checking for HTML-Scrubber (any) ok: found v0.08 Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.316 Checking for Email-Reply (any) ok: found v1.202 Checking for TheSchwartz (any) ok: found v1.10 Checking for Daemon-Generic (any) ok: found v0.61 Checking for mod_perl (v1.999022) ok: found v2.000004
9. Create localconfig file using checksetup.pl
Execute checksetup.pl without any argument, which will create a localconfig file in the current directory. The localconfig file contains the key configuration parameters used by the bugzilla (for example, mysql db username and password).
# ./checksetup.pl Reading ./localconfig... This version of Bugzilla contains some variables that you may want to change and adapt to your local settings. Please edit the file ./localconfig and rerun checksetup.pl. The following variables are new to ./localconfig since you last ran checksetup.pl: create_htaccess, webservergroup, db_driver, db_host, db_name, db_user, db_pass, db_port, db_sock, db_check, index_html, cvsbin, interdiffbin, diffpath, site_wide_secret
10. Modify the localconfig file.
The only thing you need to modify the localconfig file is MySQL database db password by changing the $db_pass variable as shown below.
# vi ./localconfig $db_pass = 'Bugs4All';
11. Modify /etc/my.cnf to increase bugzilla attachment size
Set the max_allowed_packet to 4M in the /etc/my.cnf to increase bugzilla attachment size.
# cat /etc/my.cnf [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Default to using old password format for compatibility with mysql 3.x # clients (those using the mysqlclient10 compatibility package). old_passwords=1 # Disabling symbolic-links is recommended to prevent assorted security risks; # to do so, uncomment this line: # symbolic-links=0 # Allow packets up to 4MB max_allowed_packet=4M [mysqld_safe] log-error=/var/log/mysqld.log pid-file=/var/run/mysqld/mysqld.pid
Restart the mysqld after this change.
# service mysqld restart
12. Create bugs mysql user
Add bugzilla user (bugs) to the mysql database as shown below.
# mysql -u root -p mysql> GRANT SELECT, INSERT, UPDATE, DELETE, INDEX, ALTER, CREATE, LOCK TABLES, CREATE TEMPORARY TABLES, DROP, REFERENCES ON bugs.* TO bugs@localhost IDENTIFIED BY 'Bugs4All'; mysql> FLUSH PRIVILEGES;
13. Create the bugzilla database
Execute the checksetup.pl (without any arguments) again to create the mysql bugzilla database. Since the localconfig file already exist, the second time when you execute the checksetup.pl, it will create the mysql database based on the information from localconfig file.
# ./checksetup.pl Creating database bugs... Building Schema object from database... Adding new table bz_schema ... Initializing the new Schema storage... Adding new table attach_data ... Adding new table attachments ... Adding new table bug_group_map ... Adding new table bug_see_also ... Adding new table bug_severity ... Adding new table bug_status ... Inserting values into the 'priority' table: Inserting values into the 'bug_status' table: Inserting values into the 'rep_platform' table: Creating ./data directory... Creating ./data/attachments directory... Creating ./data/duplicates directory... Adding foreign key: attachments.bug_id -> bugs.bug_id... Adding foreign key: attachments.submitter_id -> profiles.userid... Adding foreign key: bug_group_map.bug_id -> bugs.bug_id...
14. Create bugzilla administrator account.
At the end of the ./checksetup.pl execution, it will detect that you don’t have an adminsitrator account and request you to enter administration login information as shown below.
Looks like we don't have an administrator set up yet. Either this is your first time using Bugzilla, or your administrator's privileges might have accidentally been deleted. Enter the e-mail address of the administrator: ramesh@thegeekstuff.com Enter the real name of the administrator: Ramesh Natarajan Enter a password for the administrator account: NotRealPwd Please retype the password to verify: welcome ramesh@thegeekstuff.com is now set up as an administrator. Creating default classification 'Unclassified'... Creating initial dummy product 'TestProduct'... Now that you have installed Bugzilla, you should visit the 'Parameters' page (linked in the footer of the Administrator account) to ensure it is set up as you wish - this includes setting the 'urlbase' option to the correct URL.
15. Configure apache for mod_perl
Rename the bugzilla directory. (i.e remove the version number in it)
# cd /var/www/html # mv bugzilla-3.4.6/ bugzilla
Add the following two lines to httpd.conf
# tail -2 /etc/httpd/conf/httpd.conf PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
Verify the Group in httpd.conf matches the webservergroup in localconfig
# cd /var/www/html/bugzilla/ # grep webservergroup localconfig $webservergroup = 'apache'; # grep Group /etc/httpd/conf/httpd.conf Group apache
16. Final checksetup.pl execution
Execute the checksetup.pl again.
# ./checksetup.pl Reading ./localconfig... Removing existing compiled templates... Precompiling templates...done. Fixing file permissions... Now that you have installed Bugzilla, you should visit the 'Parameters' page (linked in the footer of the Administrator account) to ensure it is set up as you wish - this includes setting the 'urlbase' option to the correct URL.
17. Login to bugzilla and complete one time setup.
Start the apache, go to http://{your-ip-address}/bugzilla and login using the administrator account you created above.
From the bugzilla UI, at the footer -> Administration -> Parameters -> ‘Required Settings’ section -> Fill-out following information:
maintainer: ramesh@thegeekstuff.com
urlbase: http://{your-ip-address}/
Note: Depending on your setup, go to -> User Authentication -> and you might want to change requiredlogin and emailregexp parameter.
Troubleshooting Bugzilla Install Issues
Issue1: DBD::mysql module failed
The DBD:mysql perl module failed with the “mysql.h: No such file or directory” error message as shown below.
# /usr/bin/perl install-module.pl DBD::mysql dbdimp.h:22:49: error: mysql.h: No such file or directory dbdimp.h:23:45: error: mysqld_error.h: No such file or directory dbdimp.h:25:49: error: errmsg.h: No such file or directory In file included from dbdimp.c:20: dbdimp.h:144: error: expected specifier-qualifier-list before âMYSQLâ dbdimp.h:236: error: expected specifier-qualifier-list before âMYSQL_RESâ
Solution1: install mysql-devel
Error message “mysql.h: No such file or directory” is because mysql-devel package was missing as shown below.
# rpm -qa | grep -i mysql MySQL-python-1.2.1-1 mysql-5.0.77-4.el5_4.2 mysql-connector-odbc-3.51.26r1127-1.el5 mysql-server-5.0.77-4.el5_4.2 libdbi-dbd-mysql-0.8.1a-1.2.2 perl-DBD-MySQL-3.0007-2.el5
Install the mysql-devel package as shown below.
# yum install mysql-devel # rpm -qa | grep -i "mysql-devel" mysql-devel-5.0.77-4.el5_4.2
DBD::mysql installation will go through without any issues now.
# /usr/bin/perl install-module.pl DBD::mysql
Issue2: GD failed with missing gdlib-config / libgd
Installing GD module failed with the following error message.
# /usr/bin/perl install-module.pl GD **UNRECOVERABLE ERROR** Could not find gdlib-config in the search path. Please install libgd 2.0.28 or higher. If you want to try to compile anyway, please rerun this script with the option --ignore_missing_gd. Running make test Make had some problems, maybe interrupted? Won't test Running make install Make had some problems, maybe interrupted? Won't install
Solution2: Install gd-devel package
Install libgd (i.e gd-devel package) as shown below to fix the GD module issue.
# yum install gd-devel # rpm -qa | grep gd gd-2.0.33-9.4.el5_4.2 gd-devel-2.0.33-9.4.el5_4.2
GD got installed without any issues after insingalling gd-devel package.
# /usr/bin/perl install-module.pl GD
Issue3: Twig Failed with expat.h error
Twig module failed to install with the error message “expat.h: No such file or directory” as shown below.
# /usr/bin/perl install-module.pl XML::Twig Expat.xs:12:19: error: expat.h: No such file or directory Expat.xs:60: error: expected specifier-qualifier-list before XML_Parser
Solution3: Install expat and expat-devel for Twig
Install expat and expat-devel package as shown below.
# yum install expat # yum install expat-devel
Now install Twig without any issues.
# /usr/bin/perl install-module.pl XML::Twig
Issue4: Image::Magick failed to install
Image::Magick installation failed with “magick/MagickCore.h: No such file or directory” error message as shown below.
# /usr/bin/perl install-module.pl Image::Magick Note (probably harmless): No library found for -lMagickCore Magick.xs:64:31: error: magick/MagickCore.h: No such file or directory Magick.xs:171: error: expected specifier-qualifier-list before ‘MagickRealType’ Magick.xs:192: error: expected specifier-qualifier-list before ‘ImageInfo’ Magick.xs:214: error: ‘MagickNoiseOptions’ undeclared here (not in a function) Magick.xs:214: warning: missing initializer
Solution4: Image::Magick failed to install
Make sure following ImageMagic related packages are present.
# rpm -qa | grep -i Image ImageMagick-6.2.8.0-4.el5_1.1 ImageMagick-c++-devel-6.2.8.0-4.el5_1.1 ImageMagick-devel-6.2.8.0-4.el5_1.1 ImageMagick-c++-6.2.8.0-4.el5_1.1 ImageMagick-perl-6.2.8.0-4.el5_1.1
In my case, ImageMagic-devel was missing. So, installed it as shown below. After that, Image::Magick perl module got installed successfully.
# yum install ImageMagick-devel # /usr/bin/perl install-module.pl Image::Magick
Issue5: SOAP::Lite failed to install
SOAP::Lite module failed to install with “Cannot locate version.pm in @INC” message as shown below.
#/usr/bin/perl install-module.pl SOAP::Lite Failed test 'use SOAP::Lite;' at t/SOAP/Data.t line 5. Tried to use 'SOAP::Lite'. Error: Can't locate version.pm in @INC
Solution5: Install version.pm required for SOAP::Lite
Installed version.pm as shown below. After this, SOAP::Lite got installed without any issue.
# perl -MCPAN -e 'install version' # /usr/bin/perl install-module.pl SOAP::Lite
Issue6 (and Solution6): mod_perl was missing
Don’t install mod_perl using /usr/bin/perl install-module.pl mod_perl2 . Insetad, use yum to install mod_perl as shown below.
# yum install mod_perl
Issue7: Apache start failed
Starting apache failed with “Cannot locate Template/Config.pm in @INC” error message.
# service httpd restart Stopping httpd: [ OK ] Starting httpd: Syntax error on line 994 of /etc/httpd/conf/httpd.conf: Can't locate Template/Config.pm in @INC
Solution7: Install Template-Tool Kit as shown below
Install Template-Tool kit to fix the above apache error message
# cpan cpan> i /Template-Toolkit/ Distribution A/AB/ABEL/Eidolon-Driver-Template-Toolkit-0.01.tar.gz Distribution A/AB/ABW/Template-Toolkit-1.07.tar.gz Distribution A/AB/ABW/Template-Toolkit-2.22.tar.gz Distribution I/IN/INGY/Template-Toolkit-Simple-0.03.tar.gz 4 items found cpan> install A/AB/ABW/Template-Toolkit-2.22.tar.gz
Issue8: Apache start failed again
Starting apache failed with “Cannot locate DateTime/Locale.pm in @INC” error message.
# service httpd restart Stopping httpd: [ OK ] Starting httpd: Syntax error on line 994 of /etc/httpd/conf/httpd.conf: Can't locate DateTime/Locale.pm in @INC
Solution8: Install DateTime/Locale.pm as shown below
Install DateTime/Locale.pm to fix the above apache error message
# cpan cpan> install DateTime:Locale
Also, in your apache error_log if you see Digest/SHA.pm issue, you should install it as shown below.
# tail -f /etc/httpd/logs/error_log Can't locate Digest/SHA.pm in @INC (@INC contains: # cpan cpan> install Digest::SHA
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My name is Ramesh Natarajan. I will be posting instruction guides, how-to, troubleshooting tips and tricks on Linux, database, hardware, security and web. My focus is to write articles that will either teach you or help you resolve a problem. Read more about
{ 49 comments… read them below or add one }
Great article, works like a champ. Saved a lot of time. Thank you. Any chance for a subversion install in the near future?
# cpan
cpan> install DateTime:Locale
wrong
=>
# cpan
cpan> install DateTime::Locale
Very worthful article.
Hello
Thanks for the step-by-step guide. It was good. I had a problem with Centos 5.5. The Apache couldn’t find the DateTime.pm. The problem was solved by different configuration in the httpd.conf.
ScriptAlias /cgi-bin/ “/var/www/html/bugzilla/”
AddHandler cgi-script .cgi
Options +Indexes +ExecCGI
DirectoryIndex index.cgi
AllowOverride Limit
Hopefully this will help somebody.
My last post should have had two more lines:
ScriptAlias /cgi-bin/ “/var/www/html/bugzilla/”
Directory /var/www/html/bugzilla
AddHandler cgi-script .cgi
Options +Indexes +ExecCGI
DirectoryIndex index.cgi
AllowOverride Limit
Directory
Surround the directories with the Apache configuration syntax and you are good to go.
thanks for this great article
but i face problem in : service httpd restart
Starting httpd: Syntax error on line 898 of /etc/httpd/conf/httpd.conf:
$s->add_config() has failed: Option ExecCGI not allowed here at /var/www/html/bugzilla/mod_perl.pl line 82.\nCompilation failed in require at (eval 2) line 1.\n;
where line 898 of /etc/httpd/conf/httpd.conf: , is the line putted in step 15
(PerlConfigRequire… )
Could any body help me please
thanks a lot & Best Regards
Hi Ramesh
The step by step guide was really helpful. Thank you.
I’m facing a couple of problems though.
Firstly I was not able to install ImageMagick no matter what I tried.
Secondly, the lines
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
that were added in http.conf while are causing the service to fail.
Like you mentioned above I have installed the various packages at the cpan prompt.
You have given only 2 instances above but I’m facing more “cant locate” errors. I install each one and then restart httpd and something else is missing.
Hope you can help me on this, I,m using CentOS 5.4
Hello,
first of all i would like to say that the article is a very good one.
But i have the same problem as Rahul here:
“the lines
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
that were added in http.conf while are causing the service to fail.”
Thank you.
Hi Chifor
The http service will fail a no. of times. Each time the service fails check the error it is throwing .
Usually you a “cant locate” error. Every you get this check the module that it cannot locate and install it from the cpan prompt.
After a no. of such attempts I was able to successfully start the http service.
Even then I was not able to view the Bugzilla home page through the browser.
Every time I entered the url I just got to view the various Bugzilla files as HTML documents.
Now go the file /var/log/httpd/error_log and check what is the error you are getting.
Again install each missing module from the cpan prompt.
If everything goes well all dependencies should be resolved and you should be able to view the Bugzilla home page.
I have a question, after I installed the bugzilla, I open the Mozilla Firefox and key in the address http://localhost/bugzilla, it only show the files on the bugzilla directory, What should I do?
Thanks. Robert
HI all,
There some thing to be done at the end of installation….. change the httpd conf file so it detects your cgi files then only we can have a GUI interface to bugzilla else it wont work properly.
Does this apply with Ubuntu Server 32bits ??
I´m getting some troubles installing Perl modules
YAML is one of the problems but I would like to solve this cauz I can´t find the lights
Hi,
I am unable install /usr/bin/perl install-module.pl DateTime and below are my errors.
CPAN.pm: Going to build D/DR/DROLSKY/DateTime-0.66.tar.gz
Can’t locate Module/Build.pm in @INC (@INC contains: /var/www/html/bugzilla/lib/i386-linux-thread-multi /var/www/html/bugzilla/lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at Build.PL line 5.
BEGIN failed–compilation aborted at Build.PL line 5.
Warning: No success on command[/usr/bin/perl Build.PL ]
DROLSKY/DateTime-0.66.tar.gz
/usr/bin/perl Build.PL — NOT OK
Skipping test because of notest pragma
Running Build install
Make had some problems, won’t install
Could not read metadata file. Falling back to other methods to determine prerequisities
I am eagerly awaiting your reply on this issue in order to complete my bugzilla installation.
Regards
Yunus
Yunus,
I installed the Build module
/usr/bin/perl install-module.pl Build
and then I was able to install DateTime
Hey there thx your guide so far is really awesome but I got a problem with the last step.
When trying to find httpd.conf the directory doesnt even exist, I installed the packages apache2 & libapache2.
The only httpd.conf I found is in the apache2 directory and is empty, please Im stuck at this part, could u help me?
Thx in advance
an additional comment from my side: Where exactly do I have to put the lines from step15
installing Active perl removes “Not locate” issues in installing certain perl modules ?
Excellent tutorial… Literally spoon feeding…
Thanks i was able to set up my New Bugzilla in 20 mins…..
for the YAML problem what is did was , in the terminal Type
yum install *YAML*
Then the problem was solved
Above steps are really great and in detail however, Can some one give me step by step details to install the Bugzilla on CentOS linux
while starting apache server after all installation steps of bugzilla, it shows error as “syntax error on line 2 of /etc/apache2/mods-enabled/perl-conf” : Apache2::SizeLimit at moment works only with non threaded MPMS at /../SizeLimit.pm.
How to rectify this error.. pl help…
point no. 10
vi ./localconfig.
iam confused of location of this. Please tell me where this file can found.
Hi Ramesh i am new to Linux my i am having some problem in Bugzilla server configuration i usinge RHEL 6 and Bugzill 4.01 if am running the script it say there modules not install
Checking for DateTime (v0.28) not found
Checking for DateTime-TimeZone (v0.71) not found
i am tried may ways not able to do can u help me out please
Thanks in Advance
Hi Ramesh,
I am getting the below error on http://localhost/bugzilla.
Software error:
The /var/lib/bugzilla/data/params file does not exist. You probably need to run checksetup.pl. at Bugzilla/Config.pm line 344.
Compilation failed in require at /usr/share/bugzilla/index.cgi line 34.
BEGIN failed–compilation aborted at /usr/share/bugzilla/index.cgi line 34.
and if I put the following two lines in httpd.conf file, the browser shows me the bugzilla directory and its contents.
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
Please help me out.
Thanks in advance.
Getting following error while restarting apache.
Stopping httpd: [ OK ]
Starting httpd: Syntax error on line 1020 of /etc/httpd/conf/httpd.conf:
Base class package “JSON::RPC::Server::CGI” is empty.\n (Perhaps you need to ‘use’ the module which defines that package first,\n or make that module available in @INC (@INC contains: /var/www/html/bugzilla/lib/x86_64-linux-thread-multi /var/www/html/bugzilla/lib /var/www/html/bugzilla /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 /etc/httpd).\n at /var/www/html/bugzilla/Bugzilla/WebService/Server/JSONRPC.pm line 25\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/Bugzilla/WebService/Server/JSONRPC.pm line 25.\nCompilation failed in require at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nCompilation failed in require at (eval 2) line 1.\n
[FAILED]
Sorry I forgot to mention in my previous comment, my Linus-os i.e. centos 6.2
I’m sure you’ll help me out.
Thanks in advance
I use the command
#yum install mod_perl
The result is no package mod_perl available.
Hi Ramesh,
I have installed the latest version of bugzilla(4.2.1) on CentOS 6.2, but getting the following error when I try to restart apache.
Stopping httpd: [FAILED]
Starting httpd: Syntax error on line 1022 of /etc/httpd/conf/httpd.conf:
You must install Linux::Pid for Apache::SizeLimit to work on your platform. at /var/www/html/bugzilla/lib/Apache/SizeLimit/Core.pm line 128.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/lib/Apache/SizeLimit/Core.pm line 171.\nCompilation failed in require at /var/www/html/bugzilla/lib/Apache2/SizeLimit.pm line 48.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/lib/Apache2/SizeLimit.pm line 48.\nCompilation failed in require at /var/www/html/bugzilla/mod_perl.pl line 60.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/mod_perl.pl line 60.\nCompilation failed in require at (eval 2) line 1.\n
[FAILED]
Please help me out.
Thanks in advance,
Ravindra Gohil
After adding below lines in httd.conf
AddHandler cgi-script .cgi
LoadModule perl_module modules/mod_perl.so
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/RP/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
got error
Syntax error on line 1045 of /etc/httpd/conf/httpd.conf:
$s->add_config() has failed: Option ExecCGI not allowed here at /var/www/html/bugzilla/mod_perl.pl line 89.\nCompilation failed in require at (eval 2) line 1.\n
My apache version is Apache 2.2.11. How can i check my mod_perl version & updrade it.
When i access bugzilla in browser it gives
403 Forbidden
You don’t have permission to access /bugzilla/ on this server.
Hi Ankit,
403 Forbidden error occurs when user don’t have permission to the particular directory.
Do the following to get rid of it.
# restorecon –Rv /var/www/html/
# chown –R 751 bugzilla
# chown root:apache –R bugzilla
Please follow the below link for complete solution:
http://ravindrasinghgohil.blogspot.in/2012/02/steps-to-install-bugzilla-42-on-centos.html
Hope this would help you.
Hi Ravindra,
Thanks for the help.
after running final step & changing permission i’m still getting
403 Forbidden error
You don’t have permission to access /bugzilla/index.cgi on this server.
Hello,
I am on my CentOS. This step by step guide is very simple and has made me and easy task for installing the bugzilla on my centos. I have one major issue, I have executed all the 17 steps correctly. All the mandatory perl modules and optional perl modules are also installed. When I go to the browser and give http://localhost/ I get the Apache 2 Test Page powered by CentOS. when I type http://localhost/bugzilla. I get the error “Index of /redhat/el5/en/i386/rpmforge/RPMS ” and a huge list of rpm’s. I am not getting the bugzilla UI. Could anyone please help me to come out of this. I am struggling since last 3 to 4 days.
Thanks in advance.
Thanks and Warm Regards,
Girish P.Deshpande
Hi i have one problem with bugzilla
/etc/init.d/httpd restart
Stopping httpd: [ OK ]
Starting httpd: Syntax error on line 1005 of /etc/httpd/conf/httpd.conf:
Base class package “JSON::RPC::Server::CGI” is empty.\n (Perhaps you need to ‘use’ the module which defines that package first,\n or make that module available in @INC (@INC contains: . lib/i386-linux-thread-multi lib /var/www/html/bugzilla /var/www/html/bugzilla/lib/i386-linux-thread-multi /var/www/html/bugzilla/lib /usr/local/lib/perl5/site_perl/5.10.0/i386-linux-thread-multi /usr/local/lib/perl5/site_perl/5.10.0 /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.10.0/i386-linux-thread-multi /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl /etc/httpd).\n at Bugzilla/WebService/Server/JSONRPC.pm line 25\nBEGIN failed–compilation aborted at Bugzilla/WebService/Server/JSONRPC.pm line 25.\nCompilation failed in require at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nCompilation failed in require at (eval 2) line 1.\n
[FAILED]
Please help me out this problem ..
Thanks in advance
satya
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/RP/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
this error: yum install mod_perl
ou must install Linux::Pid for Apache::SizeLimit to work on your platform
this error: cpan Linux::Pid
Hi Ramesh,
Could you please tell me the steps about setting up email configuration using SMTP for sending new account invitation. I have done this by changing the following parameters in Bugzilla Administration page:
Mail_Method: SMTP
Mailfrom : bugzilla@mydomain.com
Smtpserver : smtpout.asia.secureserver.net
Smtp_username : bugzilla@mydomain.com
Smtp_password : bugzillaemailpassword
With the above email configuration, it will display that the new account invitation is sent to username@mydomain.com, this link will expires after 72 hours.
But the corresponding user is not receiving any mail from bugzilla@mydomain.com
Thanks in Advance.
Hii everyone,
I am using centos 6.2 and facing a error so please help me out from this error, thanks a lot in advance
error_log : /var/log/httpd/error_log
Mon Jul 02 12:54:45 2012] [notice] SELinux policy enabled; httpd running as context unconfined_u:system_r:httpd_t:s0
[Mon Jul 02 12:54:45 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Jul 02 12:54:45 2012] [notice] Digest: generating secret for digest authentication …
[Mon Jul 02 12:54:45 2012] [notice] Digest: done
[Mon Jul 02 12:54:47 2012] [warn] ./mod_dnssd.c: No services found to register
[Mon Jul 02 12:54:47 2012] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_perl/2.0.7 Perl/v5.10.1 configured — resuming normal operations
[Mon Jul 02 12:54:58 2012] [error] [client 192.168.1.25] Directory index forbidden by Options directive: /var/www/html/
[Mon Jul 02 12:55:05 2012] [error] [client 192.168.1.25] File does not exist: /var/www/html/bugzilla
[Mon Jul 02 13:02:24 2012] [error] [client 192.168.1.25] Directory index forbidden by Options directive: /var/www/html/
[Mon Jul 02 13:54:36 2012] [notice] caught SIGTERM, shutting down
[Mon Jul 02 13:54:36 2012] [notice] SELinux policy enabled; httpd running as context unconfined_u:system_r:httpd_t:s0
[Mon Jul 02 13:54:36 2012] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Jul 02 13:54:36 2012] [notice] Digest: generating secret for digest authentication …
[Mon Jul 02 13:54:36 2012] [notice] Digest: done
[Mon Jul 02 13:54:36 2012] [warn] ./mod_dnssd.c: No services found to register
[Mon Jul 02 13:54:36 2012] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_perl/2.0.7 Perl/v5.10.1 configured — resuming normal operations
[Mon Jul 02 13:54:55 2012] [notice] caught SIGTERM, shutting down
[root@localhost ~]# service httpd restart
Stopping httpd: [FAILED]
Starting httpd: [Mon Jul 02 14:06:32 2012] [warn] The ScriptAlias directive in /etc/httpd/conf/httpd.conf at line 804 will probably never match because it overlaps an earlier ScriptAlias.
Syntax error on line 1026 of /etc/httpd/conf/httpd.conf:
Base class package “JSON::RPC::Server::CGI” is empty.\n (Perhaps you need to ‘use’ the module which defines that package first,\n or make that module available in @INC (@INC contains: . lib /var/www/html/bugzilla /var/www/html/bugzilla/lib/i386-linux-thread-multi /var/www/html/bugzilla/lib /usr/local/lib/perl5 /usr/local/share/perl5 /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib/perl5 /usr/share/perl5 /etc/httpd).\n at /var/www/html/bugzilla/Bugzilla/WebService/Server/JSONRPC.pm line 25.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/Bugzilla/WebService/Server/JSONRPC.pm line 25.\nCompilation failed in require at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nBEGIN failed–compilation aborted at /var/www/html/bugzilla/jsonrpc.cgi line 35.\nCompilation failed in require at (eval 2) line 1.\n
[FAILED]
Hello,
I am setting up sending the Emails to all the persons who are in the cc list and the watch list, whenever there is a change in the bug or a new bug is raised. But I am getting the following error
There was an error sending mail from ‘admin@mobilitas.in’ to ‘xyz’: Couldn’t connect to smtpout.asia.secureserver.net .. Is there any problem with our bugzilla setup or is there any problem with the SMTP services of the hosting site.
Please help me to come out of this situation.
Thanks in advance.
Regards,
Girish
how can we install required perl module on fedora 17
i have used command /usr/bin/perl install-module.pl –all
but it’s not working it’s giving an error Can’t open perl script “install-module.pl”: No such file or directory
hi Rahul
i am using fedora 17
i have same paoblem as Chifor
you have told to chk out the error_log file ,there is noting in that file (that file is blank)
and when i do ./checksetup.pl it’s giving an error
/*install_driver(mysql) failed: Attempt to reload DBD/mysql.pm aborted.
Compilation failed in require at (eval 1314) line 3, line 558.
at Bugzilla/DB.pm line 1284*/
HI,
Thanks for helping out, but while following your tutorial line by line,
here is the error i am getting.
Syntax error on line 387 of /usr/local/apache/conf/httpd.conf:
Invalid command ‘PerlConfigRequire’, perhaps misspelled or defined by a module not included in the server configuration
Please help me to resolve this issue.
Thanks,
shafeeq
For error related to Datetime
try
perl install-module.pl Math::Round
Dear all. Nice article. really appriciate your efforts. i am facing failed Apache restart with folling error.
Starting httpd: [Wed Oct 31 12:37:46 2012] [warn] module perl_module is already loaded, skipping
Syntax error on line 1015 of /etc/httpd/conf/httpd.conf:
Can’t locate object method “set_max_unshared_size” via package “Apache2::SizeLimit” at /var/www/html/bugzilla/mod_perl.pl line 64.\nCompilation failed in require at (eval 2) line 1.\n
[FAILED]
i am new to perl and bugzilla. need your kind support.
Regards,
Cipher
When adding the following to the httpd.conf file:
PerlSwitches -I/var/www/html/bugzilla -I/var/www/html/bugzilla/lib -w -T
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
I get a syntax error on
PerlConfigRequire /var/www/html/bugzilla/mod_perl.pl
Any suggestions?
Hi, i´m trying to run on a Red hat 5 server:
/usr/bin/perl install-module.pl –all
Got this message:
Can’t open perl script “install-module.pl”: No such file or directory
Perl version is:
This is perl, v5.8.8 built for x86_64-linux-thread-multi
Came with Red hat, am I missing something?
Regards.
Hi,
Anyone there solved this problem:
/etc/init.d/httpd restart
Stopping httpd: [FAILED]
Starting httpd: [Sun Nov 18 15:04:02 2012] [warn] module perl_module is already loaded, skipping
Syntax error on line 1013 of /etc/httpd/conf/httpd.conf:
Can’t locate /var/www/html/bugzilla/mod_perl.pl in @INC (@INC contains: /var/www/html/bugzilla /var/www/html/bugzilla/lib /usr/local/lib/perl5 /usr/local/share/perl5 /usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib/perl5 /usr/share/perl5 /etc/httpd) at (eval 2) line 1.\n
[FAILED]
Best Regards,
winux28
while i am typing ./checksetup.pl ti’s giving an output like
Now that you have installed Bugzilla, you should visit the ‘Parameters’
page (linked in the footer of the Administrator account) to ensure it
is set up as you wish – this includes setting the ‘urlbase’ option to
the correct URL.
but while open and typing URL http://{IP address}/bugzilla
then giving an error :
Software error:
Can’t connect to the database.
Error: Can’t connect to local MySQL server through socket ‘/var/lib/mysql/mysql.sock’ (13)
Is your database installed and up and running?
Do you have the correct username and password selected in localconfig?
you also got to install mod_perl-devel otherwise you will get apache-sizelimit error
Hi Ramesh,
Great tutorial! I was wondering if you could possibly help me though. I’m getting stuck at Step #9 – when I try to run the command ./checksetup.pl, I get this error:
./checksetup.pl: Command not found.
Why is this happening? Can you help at all?
Thank you!!
Hey hi..
i have finished all the steps and reached upto final screen which is
“Now that you have installed Bugzilla, you should visit the ‘Parameters’
page (linked in the footer of the Administrator account) to ensure it
is set up as you wish – this includes setting the ‘urlbase’ option to
the correct URL.”
but when i tried to hit URL , it throws error ‘ page not found’
i have configured my apache port at 8045 for bugzilla
at starting of installation.. need help.
Thanks
Sumit Dalvi.